Thursday, December 6, 2012

Dustbowl Thinking

Ken Burns' new documentary tells the story of the Dust Bowl blow after body-blow: the brutally unrelenting natural challenges, the grim perseverance and astonishingly unfailing hope of Depression-era farm families, and the glimmers of actual relief that are quickly followed by even worse calamities.

Staring straight at the camera, one stoic survivor states the prevailing frame of mind with blunt candor. "We figured if we failed, we didn't try hard enough. We didn't do anything different the next year, we just tried harder."

When you only know one way – when you can only envision one way – then failure (or success) must be simply a matter of effort.  If innovation is any measure, until recently much of higher education seemed stuck in Dustbowl Thinking.  The good news is that seems to be changing.

In late September, President Raynard Kington wrote Grinnell College alumni saying “I think everybody realizes that something has to change or that we'll have to face even tougher choices down the road.”

Swarthmore’s President Rebecca Chopp, in a speech on her campus last October, acknowledged the changing landscape and the challenges to liberal arts colleges and suggested fresh approaches to engaging what appears to be a dwindling audience.

A worry that lingers is whether reframing the liberal arts’ value proposition is dangerous… or insufficient. Adherents long for the indemnification of the liberal arts but some push back with ambivalent cynicism, happy to see the effort but skeptical whether deep appreciation and commitment can be sparked by mere marketing communication campaigns. “Have You Driven the Classics…lately?” may receive (muffled) applause but will it reverse troubling trends?

Paying serious attention to change and looking outward are good starts, but the prevailing consumer culture has shifted over time.  New audiences in new markets invited to college are pragmatic and hugely practical, and arrive with an under-appreciation of classical academic values.  And the words “liberal arts” probably create confusion, assuming they receive attention at all.

I haven't polled any but I think it is safe to assume that few students select a liberal arts college for the liberal arts.

I do know many select college for prestige, perceived value, cost (tuition freezes and no-loan policies help), and campus facilities. And I believe most of those who attend liberal arts colleges develop an appreciation for this education during and especially after their time as students. 

Recently Cappy Hill, Vassar's president and an expert of the economics of highered, shared her worry that the liberal arts were heading back to their elite roots. My "back to the future" reply was that, perhaps, the liberal arts model might become more like European monasteries, with devotees attending to illuminated manuscripts and deliberately-paced contemplation inside the drawbridge surrounded by a brutal and chaotic world outside....

Having had the good fortune to be immersed in the higher education environment for most of my life – I grew up on the Haverford College campus and then did my undergraduate and graduate studies at Amherst and Harvard – I, well, I think I “get it.”

Also having the great good fortune to spend the past thirty-five years working in an usually wide range of types of colleges and universities, and being privileged to counsel families that represent that diversity, I think Presidents Hill and Chopp are both right. I believe the liberal arts' shrinkage will continue and I hope its champions will begin to rethink its value – "compelling narrative" – in a modern context that takes into account the lack of awareness, understanding, and appreciation in the market.

It won't do to either dismiss public disinterest or pine for the recent good old days. The future of the liberal arts and highered is important and unknown. It will be significantly affected by environmental factors beyond the control of academe but influenced by leadership from within academe.
  • I know a college that introduced an honors program named the “Renaissance Baccalaureate.”  Despite decent promotion, it drew little attention… and lots of misspellings.  It was re-launched as the “Discovery Degree” – with the exact same features – and was an immediate hit.
  • In response to public concern over price, a number of colleges have adjusted family expense through combinations of freezing top-line price (in some cases even cutting it) and reducing family cost through financial aid discounting. 
  • Similarly, acknowledging the mounting worry about ROI and jobs, colleges have beefed up career services, alumni networks, and internships.
Proactive, market-sensitive tactics like these have yielded positive results, making their institutions stronger with no sacrifice to integrity or dignity. Prosperity and – outside of monasteries – currency are good brands in highered!

Taking an audience-eye-view is fundamental to successful communication.  Instead of sticking with words we know and are comfortable with, how about deconstructing the constituent elements of what makes a liberal arts education so compelling?  Let’s see what emerges and use those discoveries to try and find ways to break down the language and values divide.   

Whether through price, product, or name, a part of our challenge is to make a fresh case for the liberal arts, in-and-of-themselves and as a means to a fulfilling end.  If I’m right, and deep appreciation of the liberal arts comes during or after the partaking, we better define, articulate, and deliver in methods that will be received and appreciated compelling new “now-reasons” to consider our institutions.